At Brianna Pens, we strive to deliver your office supplies quickly, safely, and efficiently. Please read the following policy for full details on our shipping practices.

1. Processing Time

  • All orders are processed within 1–2 business days after confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time

  • Standard delivery time is 3–7 business days depending on your location.

  • In remote or less accessible areas, delivery may take up to 10 business days.

3. Shipping Method

  • We use trusted courier services for all deliveries.

  • Orders are shipped via standard ground shipping.

4. Delivery Method

  • We offer Cash on Delivery (COD) only. Please ensure someone is available to receive and pay for the order at the time of delivery.

5. Delivery Delays
While we strive to meet our stated shipping timelines, delays may occasionally occur due to:

  • Weather or natural events

  • Courier issues

  • National holidays

  • High order volumes during sales or festive seasons

We will notify you by email in case of a significant delay.

6. Shipping Fees

  • Shipping charges (if applicable) are calculated and displayed at checkout.

  • Occasionally, we may offer free shipping promotions.

7. Tracking Your Order

  • A tracking number will be provided via email or SMS once your order is shipped.

  • You can use this to monitor your delivery status.

Contact Us
For questions about your order or this shipping policy, please reach out to:
📧 [email protected]